Hotel Baseler Hof | City stay in Hamburg | Book Now

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Key details

About the Hotel

Esplanade 11, Hamburg, Germany, 20354

Rooms & Suites

Hotel Baseler Hof offers 168 rooms, including single, double, comfort, superior, family, and penthouse suites. Rooms feature a desk, safe, coffee and tea station, and free Wi-Fi. Bathrooms have a shower or bathtub, with hairdryers available. Superior rooms include a French balcony, while penthouse suites span 55 m² with a separate living area, balcony, and views of Hamburg's city center or the Alster. Family rooms accommodate up to two children on a sofa bed.

Dining & Drinks

The hotel's Kleinhuis Restaurant serves regional dishes for lunch and dinner, paired with over 40 wines. Breakfast includes freshly made pancakes and regional specialties. The wine bar offers coffee, tea, and cakes from Kruschat confectionary. The lobby bar serves drinks by an open fireplace in winter, and the rooftop terrace (open April-September) provides Italian antipasti with city views.

Wellness & Fitness

Guests have access to a Finnish sauna, infrared cabin, and steam room, open daily from 3 PM to 10 PM. A shared fitness center with Technogym equipment is available next door (6:30 AM-1 PM, 4 PM-11 PM). Massages and solarium sessions are offered on request.

Prime Location

The hotel is 150 meters from Stephansplatz U-Bahn station and 500 meters from Dammtor train station. The Alster Lake, Hamburg State Opera, shopping streets, and the Elbphilharmonie are within walking distance. Guests receive a free 3-day public transport ticket upon check-in.

Services & Events

The 24-hour reception provides luggage storage and allergy-friendly bedding. Ten event rooms, including the 208 m² Garden Hall and 95 m² Basel room, host seminars or weddings. Business services include projectors and video conferencing. Bicycle storage and e-bike charging are available. The hotel is certified for sustainable tourism.

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Choose the Room

From cosy doubles to spacious family suites – all with flexible options, breakfast, and exclusive deals.

Small Single Room

Max:

2 persons

13 m²

Bed options:

1 Single bed

Heating

room details

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Comfort Double Room

Max:

2 persons

16 m²

Bed options:

1 King-size bed

Heating

Bathtub

room details

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Superior Double Room

Max:

2 persons

19 m²

Bed options:

1 King-size bed

Heating

Bathtub

room details

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Check Dates & Room Rates

See what's available for your travel dates

Getting around

All Transportation Options at a Glance

City Centre

Hamburg500 m

Airports

Hamburg (HAM) 11.1 km

Hamburg Finkenwerder (XFW) 22.6 km

Train

Train Station Dammtor400 m

Hamburg Dammtor station400 m

Underground

Stephansplatz (Oper/CCH)200 m

Amenities

Thoughtfully designed amenities for a comfortable & memorable stay

Free Wi-Fi

Free Wi-Fi in rooms

Parking

Luggage storage

Locker room

24-hour services

24-hour reception

General

No smoking on site
Free Wi-Fi
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
Security
Luggage storage
Locker room
Allergy-free rooms
Lift
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Cycling

Guest Parking

Electric kettle

Services

Room service
Housekeeping
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink

Dining

In-room breakfast
Restaurant
Bar/ Lounge area
Packed lunches
Special diet menus

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Babysitting/Child services
Children's menu

Spa & Leisure

Casino
Leisure/ TV room
Sauna

Room features

Free Wi-Fi in rooms
Heating
Sitting area
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor

Location

Esplanade 11, Hamburg, Germany, 20354

Map view

Esplanade 11, Hamburg, Germany, 20354

City landmarks

Landmark

Miniatur Wunderland

2.0 km

Museum

Hamburger Kunsthalle

950 m

Museum

Museum of Art and Crafts Hamburg

1.6 km

Event hall

Elbphilharmonie Hamburg

2.3 km

Landmark

Speicherstadt and Chilehaus with Kontorhaus District

1.6 km

Train Station

Reeperbahn

2.2 km

Church

St. Peter's Church

1.2 km

Church

St. Michael's Church

1.7 km

Museum

Internationales Maritimes Museum Hamburg

2.1 km

Park

Planten un Blomen

840 m

Landmark

Alter Elbtunnel

2.2 km

Square

Jungfernstieg

610 m

Church

St. Catherine's Church

1.3 km

Mall

Town Hall

1.0 km

Gallery

Sprachzylinder

1.9 km

Landmark

Museum of Ethnology

1.3 km

Landmark

St Nikolai Memorial

1.5 km

Landmark

Alte Post

640 m

Museum

Museum of Hamburg History

1.4 km

Museum

Bucerius Kunst Forum

1.1 km

Landmark

Hamburg Stock Exchange

890 m

Event hall

Congress Center Hamburg

1.6 km

Shopping Area

Europa Passage

960 m

Landmark

Davidwache

2.1 km

Landmark

Denkmal fur die Gefallenen der beiden Weltkriege

690 m

Landmark

Dialog in the Dark

1.9 km

Nearby

Neustadt

Colonnaden

450 m

Botanical Garden

Old Botanic Garden Hamburg

530 m

Mall

Gansemarkt

440 m

Dammtordamm 1 Im Gustav-Mahler-Park

Schillerdenkmal

310 m

Restaurants

Hofbraeuhaus Hamburg

50 m

Esplanade 6

Kleinhuis' Restaurant

10 m

Esplanade 11

Bistro & Weinhandel

310 m

Fehlandtstr. 26

Hamburger Fischerstube

180 m

Colonnaden 49

La Pergola Due

190 m

Colonnaden 72

Die Kartoffelstube

190 m

Colonnaden 45

ALEX Hamburg

570 m

54 Jungfernstieg

Restaurant Franziskaner

290 m

Grosse Theaterstr. 9 Corner Colonnaden

Tiffany

250 m

Colonnaden 37

Guest Ratings & Reviews

Real Guest Experiences & Ratings

Jerry

United States, May 2024

8.2/10

The hotel offers a mix of great features, with clean and comfy rooms overlooking the city and a fantastic location close to public transport. Service was mostly pleasant but had some hiccups. The dining experience was complete with a variety of foods to enjoy, and the facilities were well-maintained.

Rooms

8.0

The rooms are quiet, practical, stylish, and comfortable, with a terrace and fireplace. They are small but not too cramped, although the shower can be a squeeze.

Service

7.0

The service was cordial and efficient, but there was an incident of extreme impoliteness over the intercom, later apologized for. Some staff seemed unaware of available services like preparing drinks.

Location

9.0

The hotel's location near a large shopping area and public transport is truly its best feature. It's convenient as a base for exploring various destinations in Hamburg city.

Dining

9.0

The dining experience was complete with a wide selection of hot foods, breads, cheeses, meats, croissants, jams, yogurts, and cereals. The private parking is a plus, although additional convenient parking is available around the corner for a charge.

Facilities

8.0

The hotel facilities are well-maintained and provide all the amenities expected in a first-class hotel.

Cynthia

United States, May 2024

8.6/10

I had a wonderful stay at this hotel. The rooms were immaculately clean and very comfortable, offering a great value for a fair price. The service from the staff was exceptional, cordial, and attentive. The location was excellent, close to major attractions and easy to explore the city on foot. The dining experience was good, but there could have been more variety. Overall, it was a fantastic stay with only a few minor areas for improvement.

Rooms

9.0

The rooms were very clean, practical, stylish, and comfortable.

Service

9.0

The staff is amazing, really friendly, and helpful.

Location

9.0

The location is excellent, close to the city center and within walking distance of many attractions.

Dining

7.0

The dining experience was good but could use a bit more variety in the offerings.

Facilities

9.0

The facilities provided were top-notch and made my stay even more enjoyable.

Friendly staff

Limited dining options

John

United States, April 2024

8.4/10

I had a comfortable stay at the hotel. The rooms were quiet and clean, equipped with all necessary amenities. However, the lack of air conditioning was a downside. The service was exceptional, with friendly and helpful staff providing a great experience. The location was perfect for exploring Hamburg, being central and well-connected. The dining experience was enjoyable with a variety of choices. Overall, a good value for the money.

Rooms

8.0

The room I stayed in was comfy and a good size, facing the inner patio. It was clean and had all the necessary commodities like towels, shampoo, and a small fridge. However, the absence of air conditioning was noticeable.

Service

9.0

I received excellent service from the staff who were very polite, friendly, and helpful. They were attentive to every detail and addressed any issues professionally and cordially. I felt they genuinely cared about making my stay the best it could be.

Location

10.0

The hotel's location is superb, close to the center of Hamburg, Alster Lake, shopping areas, and the Ubahn station. It provided a warm and comfortable base for exploring the city, with convenient access to various destinations.

Dining

8.0

The dining experience was quite good with a nice variety of options. I enjoyed the breakfast spread with hot foods, bread, cheeses, croissants, yogurts, and more. The Neapolitan pizza was particularly delicious.

Facilities

7.0

The hotel's facilities were adequate, providing all the necessary amenities for a comfortable stay.

Great location

No air conditioning

Leo

United Kingdom, March 2024

7.8/10

I had a pleasant stay at the hotel. The rooms were spacious and not loud at all. However, they may be flooded with light from the office block opposite at 4.00 am when cleaners go to work. The service was friendly and helpful, but there were some gaps in knowledge. The location was perfect for sightseeing, central, and convenient for public transportation. The dining experience was generally good, but breakfast may be crowded. Overall, a decent choice with some minor drawbacks.

Rooms

7.0

The rooms are small but not too cramped, although the shower is quite a squeeze.

Service

8.0

The service was friendly and helpful.

Location

9.0

The location is perfect for sightseeing and offers great access to Hamburg's central features and transport system.

Dining

7.0

The dining options were wide and of good quality, but breakfast on Sunday morning was overcrowded.

Facilities

8.0

The facilities are complete and up to the expected standards of a first-class hotel.

central location

crowded breakfast

Brian

United States, February 2024

8.4/10

I had a pleasant stay at the hotel. The rooms were spacious with a small balcony looking over a quiet street, providing a peaceful environment. The service was exceptional, with the staff being very nice and helpful all the time. The location was convenient, just a short walk from the downtown area and close to public transportation. The dining experience was delightful, offering a wide variety of high-quality food choices. Overall, a great value for money option.

Rooms

8.0

The room I stayed in had a small balcony looking over a quiet street, offering a lovely view and a serene atmosphere. The space was ample, allowing me to move around comfortably and enjoy some relaxing time.

Service

9.0

The staff was extremely polite and helpful throughout my stay. They listened attentively to any issues and handled them professionally and with genuine interest, ensuring a pleasant experience. Their compassion and dedication were evident in every interaction.

Location

9.0

The hotel's location was very convenient, with easy access to the downtown area and close to key attractions. It was the perfect choice for anyone heading to the opera or exploring the city.

Dining

7.0

The dining options were excellent, with a wide variety of high-quality dishes available. However, I did experience some overcrowding during Sunday morning breakfast, which slightly affected the overall experience.

Facilities

9.0

The facilities at the hotel were top-notch, providing everything needed for a comfortable and enjoyable stay. From room service to laundry facilities, everything was well-maintained and convenient.

David

United Kingdom, January 2024

7.8/10

The hotel offers a nice big sturdy umbrella for guests to use during their stay, which was a thoughtful touch. However, the room was quite basic for the price range, and I would have expected more value compared to neighboring hotels. The service impressed me with the staff's knowledge, professionalism, and willingness to assist travelers, although a few encounters were less welcoming. The location is excellent, within easy reach of key attractions and with convenient transportation options nearby. Dining was generally complete, but there were some issues during peak times. Overall, a decent stay with some room for improvement.

Rooms

7.0

The room was basic, but the complimentary umbrella was a nice feature.

Service

8.0

The service was friendly and helpful overall, with a few instances of less welcoming encounters.

Location

9.0

The hotel's location is fantastic, with easy access to key attractions and transportation options.

Dining

7.0

The dining options were complete, although some issues were experienced during peak times.

Facilities

8.0

The hotel offers a range of useful facilities for guests.

Jane

United States, December 2023

8.4/10

The hotel is conveniently located in front of a beautiful relaxing park, offering a great proximity to the city center and Alster lake. The rooms are worth the money despite being on a busy road, with a miniature bathroom and an uncomfortable bed. The service provided is excellent with friendly and multilingual staff, but lacking some specific food options for guests. The dining experience in the restaurant, although with a wide variety of dishes, may be impacted by low guest numbers due to restrictions. Overall, the location stands out as a major highlight of this hotel.

Rooms

7.0

The rooms come with a compromise due to street noise but are worth the money, although they are small and with an uncomfortable bed.

Service

9.0

The staff is amazing, friendly, and really helpful throughout the stay.

Location

10.0

The hotel's location in front of a huge beautiful park is excellent, with easy access to the city center, opera theater, and Alster lake.

Dining

8.0

The dining experience offers a superb variety of dishes, although affected by low guest numbers during these times.

Facilities

8.0

Various services like room service, laundry, and tours are available for convenience.

Andy

United Kingdom, November 2023

9.0/10

I had a wonderful stay at this hotel. The rooms were spacious, clean, and very comfortable, with no noise from the road. The staff were incredibly helpful and friendly. The location was excellent, close to public transport and within easy reach of many attractions. The dining experience was fantastic with a wide selection of freshly prepared food. Overall, a great value for money.

Rooms

9.0

My room with a balcony and mini-bar plus two bottles of red wine was plenty large enough for my needs. The room was large, clean, and very comfortable with no road noise.

Service

8.0

The staff were friendly and cheerful. They were helpful with any requests I had, such as reopening the Wi-Fi and providing a hairdryer.

Location

10.0

The location was fantastic, just a few steps away from a metro station and close to various shopping and dining opportunities. It was very convenient for exploring the city and getting to and from the airport.

Dining

9.0

The dining experience was superb with an enormous choice of freshly prepared food that went perfectly with my room. The variety of dishes, including sweet options like waffles and pancakes, was fantastic.

Facilities

9.0

The facilities were great, offering everything I needed for a comfortable stay. It was a perfect blend of amenities and services that enhanced my overall experience.

Cleanliness

Ventilation issue

Leslie

United Kingdom, September 2023

8.6/10

I had a mixed experience at this hotel. I could hear noises from neighboring rooms easily, which affected my stay. The large balcony with chairs and a nice view was a definite plus.

Rooms

7.0

The rooms were generally clean and comfortable, but the view was disappointing. The balcony with a nice view was a highlight.

Service

9.0

The service, especially for dinner and breakfast, was very polite and quick to answer questions. The location close to Alster lake was fantastic, providing easy access to great dining options.

Location

10.0

The location of the hotel was ideal, close to the UBahn and within walking distance to many attractions in Hamburg. The train system made getting around the city very convenient.

Dining

8.0

The dining experience was really good, with a variety of selections including German, English, and Scandinavian options. The meals were satisfying and served until 11AM.

Facilities

9.0

The hotel had good facilities, including room service, dry cleaning, housekeeping, laundry, welcome drink, and assistance with tours and tickets.

Pat

United States, September 2023

8.0/10

My stay at the hotel was a mixed bag. The rooms were clean but definitely in need of an update, and the little balcony was a nice touch. However, the WiFi didn't work well, which was a letdown. The service was top-notch, with well-educated and caring staff who went out of their way to assist. The location was excellent, close to shopping areas, the metro station, and beautiful sights like the Alster lake. The dining options were good but lacked variety. Overall, a decent stay with room for improvement.

Rooms

7.0

The rooms were basic but clean. The small balcony was a nice addition, but they could use a refresh.

Service

9.0

The service was excellent, with friendly and courteous staff who were helpful in every way.

Location

10.0

The hotel's location was superb, right next to great shopping areas, the metro station, and scenic spots like the Alster lake.

Dining

7.0

The dining experience was satisfactory with good options but lacking in variety for a higher-end hotel.

Facilities

7.0

The hotel offered standard facilities, nothing extraordinary but sufficient for a comfortable stay.

Great location

WiFi issues

Dave

United Kingdom, August 2023

8.2/10

I had a pleasant stay at the hotel. The rooms were cozy and nice, although a bit claustrophobic. The small balcony was a nice touch, but the lack of dark curtains was a downside. The room had all the basic amenities I needed, such as bath, shower, WC, liquid soap, bed, tea/coffee, and TV.

Rooms

8.0

The rooms were cozy and nice, with a little balcony, but a bit claustrophobic and lacked dark curtains.

Service

9.0

The service was excellent and very friendly. They even offered to assist with date changes and were accommodating. However, they did wake us up by opening the door while we were still sleeping.

Location

9.0

The hotel's location was perfect for exploring the city. It was centrally located, well-connected with the underground, and close to the shopping area and metro station. I enjoyed the convenience of being near the Christmas markets and city center.

Dining

7.0

The dining experience was a mixed bag. The breakfast spread was rich and diverse, featuring hot foods, cheeses, meats, croissants, jams, yogurts, and more. However, the dining area was overcrowded with limited seating, which was not ideal for a relaxing meal.

Facilities

8.0

The hotel offered basic facilities that met my needs, including room service, housekeeping, and laundry services.

Great central location

Limited dining seating

United Kingdom, August 2023

8.0/10

The hotel offers comfortable rooms, though they are a bit small. The service is attentive and helpful. Its excellent location in the heart of the city makes it very convenient. The dining experience is good overall, but breakfast can be problematic at busy times.

Rooms

7.0

The rooms were comfortable but a bit tight around the bed and in the bathroom. The big umbrella provided was a nice touch.

Service

9.0

The staff was committed, attentive, and always ready to help.

Location

9.0

The hotel's location is excellent, just a short walk from ICE station Hamburg-Dammtor and well connected to the city's attractions.

Dining

7.0

The dining options were good, but Sunday morning breakfast was overcrowded and seating was insufficient.